As a substitute of elevating costs once more, Netflix might need to decrease its subscription prices in Italy. A court docket in Rome not too long ago dominated that Netflix owed its Italian customers a refund for value hikes between 2017 and January 2024 and a discount to earlier subscription prices. On prime of the refunds, Netflix Italia must inform its affected subscribers of their proper to a refund.
The lawsuit was initially filed by Movimento Consumatori, a client rights group primarily based in Rome. The group's president, Alessandro Mostaccio, stated in a press launch that greater than 25,000 Netflix customers have complained to Movimento Consumatori that they're not happy with the worth will increase over time. In response to the legal professionals representing the customers, Premium subscribers are entitled to a refund of roughly 500 euros, whereas Normal tier clients ought to get again about 250 euros.
Mostaccio additionally stated that if Netflix doesn't instantly cut back costs and refund its clients, the buyer rights group would pursue a category motion lawsuit to recuperate funds. A Netflix spokesperson instructed Reuters that it could enchantment the Italian court docket's ruling, including that the corporate takes "client rights very significantly and imagine our phrases have all the time complied with Italian legal guidelines and follow." On the opposite facet of the world, Netflix once more raised costs for its US clients, this time throughout all of its subscription tiers.
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