Verizon’s community seems to be having technical points which might be impacting calls and wi-fi information. Verizon clients on X have reported seeing “SOS” fairly than the normal community bars on their smartphones, and even the community supplier’s personal standing web page is struggling to load throughout the outage.
Primarily based on the expertise of Verizon customers on Engadget’s workers, the providers which might be impacted look like calls and wi-fi information. Textual content messages proceed to be delivered usually, not less than for some customers. On DownDetector, reviews of a Verizon outage began rising round 12PM ET and numbered within the lots of of 1000’s at their peak.
DownDetector additionally exhibits spikes in outage reviews on competing networks like AT&T and T-Cell, however by way of magnitude, they’re a lot smaller than the problem Verizon is going through. For instance, Verizon peaked at 181,769 reviews, whereas AT&T’s was simply 1,769 reviews. The distinction between the 2 is nice sufficient that these AT&T reviews may very well be from folks making an attempt to contact Verizon clients and pondering that their private community was the issue.
We’re conscious of a difficulty impacting wi-fi voice and information providers for some clients. Our engineers are engaged and are working to establish and resolve the problem shortly. We perceive how necessary dependable connectivity is and apologize for the inconvenience.
— Verizon Information (@VerizonNews) January 14, 2026
In a publish on the cell supplier’s information account on X, Verizon acknowledged the problems with its community. “We’re conscious of a difficulty impacting wi-fi voice and information providers for some clients,” Verizon wrote. “Our engineers are engaged and are working to establish and resolve the problem shortly. We perceive how necessary dependable connectivity is and apologize for the inconvenience.”
Primarily based on DownDetector’s map of outage reviews, points with Verizon’s community look like concentrated in main cities within the jap United States. Nearly all of reviews look like popping out of Boston, New York and Washington DC, although the map additionally exhibits scorching spots in Chicago, San Francisco and Los Angeles.
Verizon engineering groups are persevering with to handle as we speak's service interruptions. Our groups stay absolutely deployed and are centered on the problem. We perceive the affect this has in your day and stay dedicated to resolving this as shortly as attainable.
— Verizon Information (@VerizonNews) January 14, 2026
At 2:14PM ET, Verizon shared on X that its engineering groups “stay absolutely deployed” to work on fixing the outage. The corporate didn’t share when the problem would resolved or what number of of its clients are at the moment impacted. Reviews on DownDetector have dropped since their peak at 12:43PM ET, however 1000’s of Verizon clients are nonetheless noticing points with the service.
As of three:09PM ET, Verizon has but to share extra details about the restoration of the corporate’s cell community. Some Verizon clients on X have observed their cell service returning, however it’s not clear if this implies the community’s technical points have been mounted.
Each T-Cell and AT&T have confirmed that their networks are unaffected by the problems going through Verizon. In a publish on X, T-Cell shared that its community is “working usually and as anticipated.” In the meantime, AT&T says that for any of its clients experiencing points, “it’s not us…it’s the opposite guys.”
Verizon’s final main outage was in September 2024, when the corporate’s community handled connectivity points that lasted for a number of hours. That outage equally impacted customers means to make calls.
This can be a creating story. Our crew will make frequent updates as extra information happens…
This text initially appeared on Engadget at https://www.engadget.com/big-tech/verizon-outage-voice-and-data-services-down-for-many-customers-183048956.html?src=rss