Bluesky skilled explosive development final 12 months, significantly towards the tip, necessitating that the platform ramp up its moderation efforts. In its not too long ago launched moderation report for 2024, Bluesky mentioned it grew by about 23 million customers, leaping from 2.9 million customers to just about 26 million. And, its moderators acquired 17 occasions the variety of consumer experiences they acquired in 2023 — 6.48 million in 2024 in comparison with 358,000 the earlier 12 months.
The majority of those experiences have been associated to “harassment, trolling or intolerance,” spam and deceptive content material (together with impersonation and misinformation). The presence of accounts posing as different folks has been a identified difficulty within the wake of Bluesky’s reputation spike, and the platform up to date its impersonation coverage in November with a “extra aggressive” method in an try and crack down on it. On the time, it mentioned it had quadrupled its moderation crew. The brand new report says Bluesky’s moderation crew has grown to about 100, and hiring is ongoing. “Some moderators specialise in explicit coverage areas, reminiscent of devoted brokers for youngster security,” it notes.
Different classes Bluesky says it acquired a whole lot of experiences about embrace “unlawful and pressing points” and undesirable sexual content material. There have been additionally 726,000 experiences marked as “different.” Bluesky says it complied with 146 requests from “regulation enforcement, governments, authorized corporations” out of a complete of 238 final 12 months.
The platform plans on making some modifications to the way in which experiences and appeals are dealt with this 12 months that it says will “streamline consumer communication,” like offering customers with updates about actions it has taken on content material they’ve reported and, additional down the road, letting customers enchantment takedown selections immediately within the app. Moderators took down 66,308 accounts in 2024, whereas its automated methods took down 35,842 spam and bot profiles. “Looking forward to 2025, we're investing in stronger proactive detection methods to enhance consumer reporting, as a rising community wants a number of detection strategies to quickly establish and handle dangerous content material,” Bluesky says.
This text initially appeared on Engadget at https://www.engadget.com/social-media/blueskys-2024-moderation-report-shows-how-quickly-harmful-content-grew-as-new-users-flocked-in-000149354.html?src=rss